Posts tagged "irritation"

EQUIFAX: Incompetent or Braindead?

I've been wondering for the past year or so why every month for a few days my EQ CR fails to show a date of birth.  If I just leave it alone, after a week or two the DOB will reappear.  If I dispute it, EQ will ask me to fax or mail in ID copies.  Why they continually need ID copies is beyond me because almost every time I have called they tell me "Please fax inthe same ID that you've previously used."  When I ask which that is, they reply "The military ID that you've previously used."  They then even give me the ID number.  When I ask how they know I've previously used that ID, they tell me because we have a scanned copy in your file and even have commented at how clear the photo came through.  So, if they have my ID scanned and available for view, WTF do I need to always send it in each month?

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